At Kinza, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect personal information such as:
Name
Email address
Phone number
Shipping and billing address
Payment details
Order history
We may also collect non-personal information such as browser type, device information, and website usage data.
2. How We Use Your Information
Your information is used to:
Process and deliver orders
Communicate order updates and customer support
Improve our website and services
Send promotional offers (if you opt in)
Comply with legal obligations
3. Payment Security
We use secure and encrypted payment gateways to protect your financial information. Kinza does not store full payment card details on its servers.
4. Sharing of Information
We do not sell or rent your personal information. Information may be shared with:
Delivery and logistics partners
Payment processing providers
Government authorities when legally required
5. Cookies
Our website may use cookies to improve your browsing experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings.
6. Data Protection
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent for marketing communications