By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with the following Terms of Service.
1. General Use
By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws. You agree not to misuse the website, interfere with its functionality, or attempt unauthorized access to any part of the system.
2. Products & Availability
All products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or update products, pricing, packaging, or descriptions at any time without prior notice.
3. Pricing & Payments
Prices are displayed in the applicable currency and may include VAT where required by law. We accept approved payment methods including credit/debit cards, mada, Apple Pay, and Cash on Delivery (COD). Kinza reserves the right to cancel orders in case of pricing errors or suspected fraudulent activity.
4. Orders & Delivery
Order confirmation does not guarantee acceptance. We reserve the right to refuse or cancel any order. Delivery times are estimates and may vary due to external factors. Customers are responsible for providing accurate delivery details.
5. Returns & Refunds
Return and refund requests are subject to our return policy. Products must be returned in original condition unless defective. Refund timelines may vary depending on the payment method used.
6. Intellectual Property
All content on this website—including logos, product images, text, graphics, and branding—is the property of Kinza and may not be copied, reproduced, or distributed without written permission.